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Thursday, November 23, 2017

Support

Customer Support Program

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We strive to achieve total customer satisfaction. We are friendly and knowledgeable obsessed with customer service! We provide outstanding support, training and help for each valued client. You benefit by our deep knowledge coupled with our fast response times. Each client receives exclusive access to our support system which includes 'how to' videos, a state of the art support system that provides fast answers to your most challenging questions.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which we use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Our goal is to achieve total customer satisfaction - we are obsessed with customer service!

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